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Bridge the gap between yourself and your customer
When a customer wants to enquire further with you, they needn’t pick up the phone and make a toll call, or write you a lengthy email - now they can chat live with you, right within your website!
Give them answers to all their questions about your products, prices etc so they can make that purchase decision then and there!
Our Live Chat uses MSN Messenger (the global standard in instant messaging software) embedded in your website.
All this requires from your end is to have MSN Messenger installed on a main reception computer (free and quick!).
From the customer’s point of view, it is super easy – a Live Chat box on your website will tell them if you are online and available to chat now. If you are, they simply type into the box and click send and the chat begins! When a customer ‘messages’ you, an alert can sound and the message window will light up at the bottom of the screen to notify you that there is a live message there.
If you would like to know more about our great customer communication tools, click here!
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